Shipping Policy

At Rem Mily Store, we want your shopping experience to be smooth, fast, and transparent. Please review our shipping policy below.

1. Order Processing Time

  • Cut-off Time: Orders placed before 2:00 PM CST (GMT-06:00, Chicago) will be processed the same day.

  • Orders placed after cut-off will be processed the next business day.

  • Processing time: 1–2 business days (excluding weekends and holidays).

  • Each order is carefully inspected, packed, and prepared for shipment.

2. Shipping Options & Delivery Times

  • Standard Shipping (Free): Delivered within 5–7 business days.

  • Expedited Shipping ($7.99 USD): Delivered within 2–4 business days.

  • Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen factors.

3. Domestic & International Shipping

  • Currently, we ship within the United States.

  • International shipping is not available at this time.

4. Order Tracking

  • Once shipped, you’ll receive a shipping confirmation email with a tracking link.

  • Tracking allows you to monitor your package and get real-time updates.

5. Peak Season & Unexpected Delays

  • During holidays, sales, or peak periods, delivery may take longer than usual.

  • External factors such as customs inspections, severe weather, or courier delays may also impact delivery times.

  • We appreciate your patience as we work with carriers to deliver as quickly as possible.

6. Shipping Restrictions

  • We cannot ship to PO Boxes, APO/FPO addresses, or multiple addresses per order.

  • Customers are responsible for providing a correct and complete delivery address.

  • If a package is returned due to incorrect or incomplete information, reshipping fees may apply.

7. Customer Support

If you experience issues, delays, or have questions about your shipment, contact our support team:
📧 support@remmily.store
⏰ Available: Monday – Saturday, 9:00 AM – 6:00 PM

We’ll promptly assist you and ensure your order arrives safely.