Shipping Policy

1. Order Processing Time:

• Order Cut-off Time: 02:00 PM (GMT-06:00) Central Standard Time (Chicago).

• We process and ship orders within 1-2 business days (excluding weekends and holidays) after purchase.

• Our team carefully prepares and securely packs each item for shipment.

2. Shipping Options:

• Standard Shipping: Delivered within 5-7 business days at no additional charge.

• Expedited Shipping: For faster delivery, choose expedited shipping, which takes 2-4 business days for a $7.99 USD fee.

3. Order Tracking:

• Once your order is shipped, we’ll send you a confirmation email with tracking details.

• This allows you to monitor your package and get an accurate arrival time.

4. Peak Season Delays:

• During busy periods like holidays and promotions, shipping times may be slightly longer than usual.

• We appreciate your patience, and we’re working hard to get your order to you on time.

5. Shipping Restrictions:

• Some locations may not be eligible for delivery, and we are unable to ship to multiple addresses in a single order.

6. Tax Policy:

• We believe in transparency. The price you see at checkout is the final price. No hidden taxes or fees.

7. Customer Support:

• Your satisfaction is important to us. If you experience any issues or delays, reach out to our support team at support@remmily.store.

• We’ll promptly assist you with any concerns or questions.