Frequently Asked Questions

1. What products does Rem Mily offer?

We specialize in high-quality curtains and home décor items designed to make your home both stylish and comfortable.

2. Where is Rem Mily located?

Our store is based at 921 W Harper St, Poplar Bluff, MO 63901, United States.

3. How long does it take to process and ship an order?

Orders are processed within 1–2 business days (excluding weekends and holidays). Shipping usually takes 5–7 business days for standard delivery or 2–4 business days with expedited shipping.

4. Do you ship internationally?

Currently, we primarily ship within the United States. For international shipping inquiries, please contact our support team at support@remmily.store.

5. What payment methods do you accept?

We accept Visa, MasterCard, AMEX, JCB, PayPal, checks, and money orders. All payments are securely processed in U.S. Dollars (USD).

6. Can I return or exchange my order?

Yes. We accept returns within 30 days of purchase if the item is unused, in original condition, and has all tags attached. Please email support@remmily.store to start the return process.

7. Who covers the return shipping costs?
  • If you’re returning because of defects, wrong items, or damage, we provide a prepaid return label.
  • If you’re returning simply because you changed your mind, the customer is responsible for the return shipping fee.
8. How long does it take to get a refund?

Once we receive and inspect your return, refunds are processed within 5–7 business days. Depending on your bank or card provider, it may take an additional 3–5 business days to reflect in your account.

9. Is my personal information safe when shopping with Rem Mily?

Yes. We use secure, encrypted payment processing (via Stripe and PayPal), and your personal data is handled according to our Privacy Policy.

10. How can I contact customer support?

You can reach us via email at support@remmily.store
.
Address: 921 W Harper St, Poplar Bluff, MO 63901, United States
Business Hours: Monday – Saturday, 9:00 AM – 5:00 PM (CST, GMT-06:00).